This Privacy Policy explains how Rahasya Romancho collects, uses, stores, and shares personal information when you use our website, apps, newsletters, and related services (collectively, the “Service”). It should be read together with our Terms and Conditions.
1. Scope
This Policy applies to visitors and registered users of the Service. If you do not agree with this Policy, please discontinue use of the Service.
2. Information we collect
Information you provide: name, email address, account credentials, billing or payment-related details processed by our payment partners, communications you send us, and optional profile or preference information.
Information collected automatically: device and browser type, IP address, general location derived from IP, pages viewed, referring URLs, timestamps, and diagnostic data (for example crash logs) where enabled.
Cookies and similar technologies: we use cookies, local storage, and similar tools to remember sessions, maintain security, measure performance, and (where you consent) support analytics or marketing. You can control cookies through your browser settings; some features may not work if you disable essential cookies.
3. How we use information
- Provide, operate, and improve the Service and content recommendations.
- Create and manage accounts; authenticate users; provide customer support.
- Process payments and subscriptions; send transactional messages (receipts, renewal notices, security alerts).
- Measure audience engagement, troubleshoot issues, and protect against fraud or abuse.
- Send marketing communications where permitted by law and your preferences.
- Comply with legal obligations and enforce our terms.
4. Legal bases (where applicable)
Depending on your location, we rely on one or more of: performance of a contract; legitimate interests (for example security and product improvement); consent (for non-essential cookies or marketing where required); and legal obligation.
5. Sharing of information
We may share information with:
- Service providers who host infrastructure, process payments, send email, or provide analytics, bound by confidentiality and processing terms.
- Professional advisers where necessary (for example auditors or lawyers).
- Authorities when required by law or to protect rights, safety, and security.
- Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.
We do not sell your personal information in the conventional sense of selling lists for cash. Where “sale” or “sharing” is defined broadly by local law (for example for targeted advertising), we will honour applicable opt-out rights and describe choices in this Policy or in-product settings.
6. International transfers
Our operations are centred in India. If we transfer personal data across borders, we implement appropriate safeguards consistent with applicable law (such as contractual clauses or adequacy decisions where relevant).
7. Retention
We retain information only as long as needed for the purposes above, including legal, accounting, and reporting requirements. Subscription and billing records may be kept longer where the law requires.
8. Security
We use administrative, technical, and organisational measures designed to protect personal information. No method of transmission over the Internet is completely secure; we encourage strong passwords and caution with phishing.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal data; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. We may need to verify your identity before responding.
10. Children
The Service is not directed to children under applicable minimum ages. If you believe a child has provided personal data, contact us and we will take appropriate steps.
11. Third-party links
The Service may link to third-party sites or embed third-party content. Their privacy practices are governed by their own policies.
12. Changes
We may update this Policy from time to time. The “Last updated” date will change accordingly. Material changes may be highlighted on the Service or by email where appropriate.
13. Contact
For privacy questions or requests, use the contact method shown on the Service or the postal address in the site footer (Kolkata, West Bengal, India).