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Terms and Conditions

Welcome to Rahasya Romancho, a digital platform by Ree-Lee Infotainment Media in collaboration with LF Books India. By accessing our website (www.rahasyaromancho.com) or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

Effective Date: March 1, 2025

1. About Us

Rahasya Romancho is an innovative platform designed to deliver a unique and immersive reading experience by blending Bengali and English literature. Our content spans across multiple formats, including:

Readable Content: News, articles, features, fiction, non-fiction, dramas, and interviews, reviews and previews.

Audio Content: News, interviews, features, audio stories and podcasts for an engaging storytelling experience.

Video Content: News, Interviews, Visual stories and all type of event coverage.

Interactive Content: Reviews, previews, polls, and other interactive elements.

Event Programs: Coverage, insights, and participation in literary and entertainment events.

Through Rahasya Romancho, we aim to offer a modern, engaging literary journey for audiences of all ages.

The terms “Rahasya Romancho,” “we,” “us,” or “our” refer to the platform’s owner:

Ree-Lee Infotainment Media

EE-181-11, Bidhannagar, Kolkata – 700091, India.

The term “you” refers to the user or visitor of our website.

2. Our Products and Services

Rahasya Romancho offers a wide range of services, including:

1. Literary Content: Fiction, non-fiction, news features, interviews, and storytelling.

2. Audio-Visual Content: Audio stories, video documentaries, and interactive storytelling.

3. Event Programs: Organizing, promoting, and covering literary, cultural, and entertainment events.

4. Reviews & Previews: In-depth reviews, previews, and critical analyses of books, events, and media-related subjects.

5. Subscription Services: Access to exclusive content and features based on selected membership plans.

Users can access these services on smartphones, tablets, laptops, and desktops through our website.

3. Membership Terms

Your Rahasya Romancho membership will continue until canceled. To access our services, you need an internet connection and a valid payment method. If you do not cancel before the next billing cycle, the applicable subscription fee will be charged automatically.

3.1 Subscription Plans

We offer flexible subscription plans, including:

Quarterly Plan: ₹99 for 3 months

Yearly Plan: ₹299 (for first-time subscribers)

Note: Prices may be revised based on service enhancements or market changes. We will notify users of any changes at least 30 days in advance.

3.2 Payment and Billing

Subscription fees and applicable taxes are charged to your selected payment method.

Billing cycles are determined based on your subscription start date.

In case of payment failure (e.g., expired card, insufficient funds), your account may be temporarily suspended until a successful payment is processed.

To view or update your payment information, visit the “My Account” section on our website.

3.3 Payment Methods

You must maintain at least one valid payment method to access our services.

If your primary payment method fails, we may charge an alternative payment method linked to your account.

Additional fees (e.g., foreign transaction charges) may apply depending on your payment provider.

3.4 Promotional Offers

We occasionally offer promotional discounts, which may include extended free trials or discounted plans. Eligibility for promotions is determined at our discretion and may exclude existing or recent subscribers.

4. Cancellation and Refund Policy

You may cancel your subscription at any time through the “My Account” section. Your access will continue until the end of the current billing cycle.

Refund Policy:

We do not offer refunds or credits for partial usage or unused content.

Payments made via third-party platforms must be canceled directly with the respective provider.

5. Usage Guidelines

To ensure a safe and enjoyable experience for all users, please adhere to the following rules:

5.1 Personal and Event Content Use

Our content—including event coverage, reviews, and previews—is intended for personal, non-commercial use only. Unauthorized sharing beyond household use is strictly prohibited unless permitted by your subscription plan.

5.2 Prohibited Activities

Users must not:

1. Reproduce or Distribute: Copy, distribute, or resell content without written permission.

2. Tamper with Security: Bypass content protection features, trademarks, or copyright notices.

3. Automated Access: Use bots, scrapers, or similar tools to access content.

4. Misuse Event Programs: Misrepresent event content or misuse participation privileges.

Violations may result in account suspension or termination.

6. Age Restrictions

Users must be 18 years or older to register.

Minors may access the platform only under adult supervision.

7. Content Categories

Rahasya Romancho provides diverse content across various categories, including but not limited to:

1. Book Reviews and Previews: Critical evaluations of newly released and classic works.

2. Event Programs: Live coverage, insights, and highlights from literary and cultural events.

3. Subject-Based Content: Explorations of historical, social, and creative topics.

4. Audio and Visual Storytelling: Immersive storytelling through podcasts and video content.

5. Readable Dharabahik (Series): Serialized fiction and non-fiction stories, along with engaging features and talk shows presented in an episodic format for ongoing reading enjoyment.

8. Privacy and Data Security

Your privacy is of utmost importance to us. This policy outlines the data we collect and how we use it to enhance your experience.

8.1 Information We Collect:

Personal Details: Name, date of birth, and contact information.

Demographic Information: Postal code, preferences, and interests.

Interaction Data: Content preferences, browsing patterns, and engagement metrics.

Event Participation Records: Data related to event registrations and feedback.

8.2 How We Use Your Information:

Internal records and service improvement.

Content recommendations and personalized experiences.

Promotional communication about events, offers, and content updates.

Market research and audience analysis.

We do not share personal information with third parties unless required by law or directly relevant to delivering our services (e.g., payment processing).

8.3 Data Security:

We implement strict physical, electronic, and administrative safeguards to protect your information. Despite our efforts, users are encouraged to remain cautious when sharing personal data online.

Privacy Policy Updates:

This policy may be revised periodically. Check this section regularly to stay informed about updates.

9. Event Programs: Participation and Guidelines

Rahasya Romancho actively organizes and collaborates on various literary, cultural, and infotainment events. Participation in these programs is subject to the following conditions:

1. Registration: Some events require prior registration via our website.

2. Participation Rules: Event-specific rules and participation guidelines must be followed.

3. Content Use: Event recordings or materials may not be reproduced without written permission.

4. Public Conduct: Participants must conduct themselves professionally and respectfully during events.

We reserve the right to deny participation or remove individuals who violate event rules.

10. Intellectual Property Rights

All content, including text, images, videos, and audio materials, is the intellectual property of Rahasya Romancho or its content partners. Unauthorized use, reproduction, or distribution is strictly prohibited.

Exceptions:

Users may share links to public articles or event coverage via social media.

Educational or research-related usage requires prior written consent.

11. Limitation of Liability

While we strive to provide reliable, high-quality content, we do not guarantee uninterrupted or error-free service. Rahasya Romancho shall not be held liable for:

Technical malfunctions or service interruptions.

Loss of data due to unforeseen circumstances.

Third-party content or services linked through our platform.

Users are encouraged to report technical issues to our support team for resolution.

12. Contact and Support

For any queries, feedback, or technical assistance, please reach out via:

Customer Support: Available on our website

Email: support@rahasyaromancho.com

What’s up: +91-8583980098

We aim to respond to inquiries within 48 business hours.

Thank you for choosing Rahasya Romancho.

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Happy Reading, Listening, and Exploring!